PLEASE 100% SURE BEFORE SUBMITTING THE FORM!🔸 FOR PATIENT BUYERS ONLY🔸 PROOF OF TRANSACTIONS Shopee: Shopee Reviews Twitter: #CeesnowFeedbacksA. TERMS AND CONDITIONS1. Be mindful of the Deadline of Payment. Late payments will be charged 50 pesos PER DAY.2. We have the right to deny or cancel orders to customers who area) Rude to CSNOW KSHOP and its admins b) Impatient with their orders c.) Bogus buyers and joy reserver.In the case that the payment has been made by the customer who is proven guilty of our terms above, refund will be immediately made.3. All information submitted by the buyer will remain confidential between the shop and the buyer unless otherwise the buyer is proven to be guilty of any fraudulent act and illegal actions against CSNOW KSHOP and its admins.B. CANCELLATION OF ORDER1. Strictly no cancellation of orders once the order form has been submitted (unless the item is out of stock).2. Cancellation fee should be equal to HALF OF THE TOTAL PAYMENT DUE per order. If not settled, you will be posted as a bogus buyer and will be blacklisted from our future group orders.3. PASALO SLOT is not allowed.C. REFUND AND EXCHANGE1. Refunds will be immediately made if the items ordered were out of stock.2. No refund or exchange of items for the damages, defects, lost parts, missing items and delays caused by natural disaster, force majeure, manufacturer as well as the international and local courier.3. OUT BOX of an item (DVD, album, etc.) is for protection of the product only and there may be slight scratches and discoloration. Exchanges and refunds are not possible due to dirt or damage that occurs during the distribution process.4. Unless otherwise we made an error shipping your items (eg. wrong item was shipped), a clear and unedited unboxing video is needed for proof.NO UNBOXING VIDEO = INVALID COMPLAINTS. (ETA) ESTIMATED TIME OF ARRIVALD.ESTIMATE TIME OF DELIVERY1. ETA (Estimated time of arrival) is 3 to 4 weeks after ship out of boxes from our Korean address.2. Please take note that we collate orders before shipping the box from Korea. Your patience is highly appreciated on this.3. Local delivery (PH) usually takes 2 to 4 days for Metro Manila and Luzon area; 5 to 7 days to Visayas and Mindanao area.E. UNCLAIMED PARCELSIf you failed to fill up the shipment form, make a checkout on shopee, or pay your remaining balance and your item/s stayed on our PH Address for more than 2 MONTHS, your order will be forfeited. Items will be sold to others without being refunded. Please be advised. COMMON TERMS:PO - PRE ORDER MOD - MODE OF DELIVERY MOP - MODE OF PAYMENT DOP - DEADLINE OF PAYMENT ETA - ESTIMATED TIME OF ARRIVAL NETA - NORMAL ETA FETA - FAST ETA DP - DOWN PAYMENT F. FANSIGN EVENTS1. We may or may not use the albums from non-profit groups orders to enter the fansign events. Please take note of this before buying from us.G. ADDITIONAL NOTES1. All items are 100% official and authentic merchandises from South Korea, USA or Japan distributors unless otherwise stated.2. All albums are counted on HANTEO & GAON charts.